Privacy Policy of Bagstorages

Last Updated : 25 July 2025

Welcome to Bagstorages (“we,”  or “us”). We are admitted to protecting your privacy and make sure your personal data remains safe.

This Privacy Policy helps you how we collect, use and safe your information when you use our luggage storage services for travelers.

If you agree to the terms of this privacy policy, you can use this service. If you do not agree the terms of this policy, please don’t use our services.

1. Information We Collect

A.Personal Information

B. Booking & Storage Details

C. Technical & Usage Data

2. How We Use Your Information

A. Service Delivery

B. Security & Fraud Prevention

c. Marketing & Improvements (With Consent)

3. How We Share Your Information

A. With Service Providers

B. For Legal & Safety Reasons

4. Data Security Measures

5. Cookies & Tracking Technologies

6. Third-Party Links & Services

7. Your Privacy Rights

8. Children’s Privacy

9. Changes to This Policy

10. Contact Us

2. Information We Collect

Personal Information ( Provided by You)

When you book your bag, create an account, or contact us, we may collect:

  • Full name (for identification and booking records)

  • Email address (for confirmations and communication)

  • Phone number (for urgent updates or customer support)

  • Payment details (credit/debit card, PayPal, etc., processed securely via third-party gateways)

  • Government-issued ID (if required for security verification at storage locations)

Booking & Storage Details

To facilitate your luggage storage, we collect:

  • Bag description (weight, special handling instructions)

  • Storage location & duration (drop-off/pick-up times, selected facility)

C. Technical & Usage Data (Automatically Collected)

When you visit our website, we may gather:

  • IP address, device, browser type,  (for analytics and security)

  • Cookies & tracking technologies  to enhance your user experience.

  • Website interaction data (pages visited, booking behavior)

3. How We Use Your Information

A. Service Delivery

  • Processing bookings, payments, and storage reservations.

  • Coordinating drop-off/pick-up luggage .

  • Providing customer support (email, chat, phone).

B. Security & Fraud Prevention

  • Verifying identity to prevent theft or fraudulent bookings.

  • Monitoring storage facilities via CCTV  when required.

  • Investigating suspicious activity or policy violations.

D. Marketing & Improvements (With Consent)

  • Sending promotional offers. 

  • Analyzing website traffic to enhance user experience.

  • Conducting customer surveys for service improvements.

3. How We Share Your Information

  • Payment processors ( PayPal) for secure transactions.

  • Storage facility partners (to fulfill bookings).

B. For Legal & Safety Reasons

  • If required by law enforcement (e.g., theft investigation).

  • We protect your rights, property, or safety  (fraud prevention).

4. Data Security Measures

We implement industry-standard security practices, including:

  • Encryption (SSL) for data transmission.

  • Secure payment gateways (PCI-DSS compliant).

  • Limited access controls (only authorized person  handle data).

  • Regular audits helps to prevent violation.

5. Cookies & Tracking Technologies

We use cookies for:

  • Essential functions (e.g., booking sessions, login sessions).

  • Analytics (Google Analytics)  It helps to improve your user-experience.

  • Marketing (retargeting ads, if consented)

6. Third-Party Links & Services

Our website may link to:

  • Payment gateways ( PayPal).

  • Social media plugins (Facebook, Snapchat, Instagram).

  • Partner storage locations.

Children’s Privacy

Our services are not for under 18. We do not knowingly collect children’s data. If a parent discovers their child has provided information, contact us for deletion.

1. Contact Us

For privacy concerns or data requests, reach us at:
📧 Email : Bagageparis@gmail.com